Subject: Re: Urgent refund - Case id - 883546 Order Number: 9778821035
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Sat, 4 Jul 2020 01:20:37 -0700 (MST)

Hi Team, 

Order Number: 9778821035 
Order Created: 4/19/2020 
AWB - S000978936803 

Please cancel the delivery and return the order back to the WH so we can refund the customer as the customer no longer wants the order. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 10:20:21 
Subject: Urgent refund - Case id - 883546 Order Number: 9778821035 

Hi Team, 

Please help us to process the refund for the below order. 

Problem statement - The customer no longer wishes to get his order. 

Case id - 883546 
Order Number: 9778821035 
Order Created: 4/19/2020 
AWB - S000978936803 

Assistant required: Urgent refund 

Kindly note that it been one month since the order is been placed and still not delivered to the customer. 

Regards, 
Manish