Subject: Re: Refund issue: Case id - 891895 Order Number: 6480218347
From: Shakeeb Arsalan <[email-masked]>
To: prakash iyangar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ksaconloc Returns <[email-masked]>, Arish Laila <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>
Date: Fri, 3 Jul 2020 23:46:38 -0700 (MST)

Hi Prakash, 

Please advise if we can go ahead with manual refund for the returned items as the cas is pending since long time and the concerned team did not get back to us. 
Amount : SAR 111.65 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 21:09:30 
Subject: Refund issue: Case id - 891895 Order Number: 6480218347 

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 14:07:45 
Subject: Refund issue: Case id - 891895 Order Number: 6480218347 

Hi Team, 

Problem statement: Refund Not initiated yet 

Case id - 891895 
Order Number: 6480218347 
Order Created: 4/11/2020 
Tracking id - 45943211311;D2252E0 

Return request created: 4/15/2020 
RMA - 23871205 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 5/2/2020 still the refund for the same has not been initiated. 

Regards, 
Manish