Subject: Refund Issue #8378250681
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Hafizullah Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 3 Jul 2020 09:55:09 -0700 (MST)

Hi Team, 

With reference to Order # 8378250681 
Hybris Ticket : 03319066 

The order has been marked as NDR and customer was paid by Knet, and till now the refund not processed, kindly check and do the needful. 

Regards, 
Fauzan 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 29 June, 2020 10:01:26 
Subject: Refund Issue 

Hi Team, 

Problem Statement: Refund Issue 

Order Date : Apr 17, 2020 
Order ID: 8378250681 
Tracking ID: 100041439694 

Order Status: NOT_DELIVERED 
RMA ID : 53158494 
Identifier: KNET 

Assistance Required: Need Urgent Refund 

Issue Description: The status is REFUND_PROCESSED but the customer is complaining that he did not receive the amount so kindly check this order and arrange the refund on a priority basis. 

Regards, 
Hafizullah