Subject: RE: Need update/ 6480962937
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 3 Jul 2020 07:46:15 -0700 (PDT)

Dear team,

Kindly note the order was returned to your end successfully on 31/5/2020.

Best regards,

Akram Wahdan

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 3/7/2020 11:41 AM GMT+04:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: Need update/ 6480962937

Hi Team,

With reference to tracking number S000874610156, the shipemnt status is showing Package Returned so we request you to give us the proper information whether you have returned the order to our warehouse or not.

Thanks & Regards,

Seeta Kunwar

From: "asjad hussain" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>

Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>

Sent: Thursday, 2 July, 2020 20:54:03

Subject: Need update/ 6480962937

Hi Team,

Problem Statement: Need update

Order Date : Apr 12, 2020

Order ID: 6480962937

Tracking ID: S000874610156

Assistance Required: Need Urgent update regarding the order.

Issue Description: The order was shipped from our side on 4/14/20 and as per HYBRIS the order delivered to customer on 14/04/2020, AND IN SHIPA WEBSITE PACKAGE RETURED But customer claiming that she has not received the order.

Kindly check and update us whether it is delivered or returned.

Regards,

Asjad