Subject: Re: Refund Approval // Missing Item // 6475020854
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 3 Jul 2020 07:37:07 -0700 (MST)

Hi Team, 

Kindly escalate the concern ASAP. 

Regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 21:05:55 
Subject: Refund Approval // Missing Item // 6475020854 

Hi Team 

Problem Statement: Missing Item 
Order Date : 31/4/2020 
Order ID : 6475020854 
Tracking ID: 290082731180 
Assistance Required: Need to Refund Approval, 

Issue Description: The order was delivered form our side on 5/5/2020 and the customer is claiming that he did not receive this item: 161684125 - - Giggles Bedford Travel Cot SAR 384.00 
but when I check HYBRIS so I see that all items have been delivered however the courier team confirmed that few item has returned to the WH, 
Regards, 
Hafizullah.