Subject: Re: On Validation Cancelled order & Refund 6495143927
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammed Altahir <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 3 Jul 2020 06:23:30 -0700 (MST)

Hi Malik, 

Problem Statement: ON_VALIDATION_CANCELLED 
Order Date: 29-May-2020 
Order ID: 6495143927 

Issue Description: there is no authorization or capture on hybris, but the customer is claiming that the amount has been deducted (PFA). 

Please check and advise. 

Regards, 
Shakeeb 

From: "Mohammed Altahir" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 23 June, 2020 15:25:56 
Subject: