Subject: Re: Late shipping / order cancellation 6469757935
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammed Altahir <[email-masked]>, [email-masked]
Date: Fri, 3 Jul 2020 03:53:25 -0700 (MST)

Hi Team 

Problem Statement: (Late Shipping) Cancellation C&C order 

Order Date : Mar 13, 2020 
Order ID: 6469757935 
Assistance Required: Need Urgent Cancellation 
Issue Description: Customer placed order on Mar 13th and till now the order has not been shipped yet. 

Customer is chasing us for the refund as the order is pending since 4 months almost, 
We request you to cancel the order so we can refund the customer. 

Regards, 
Shakeeb 

From: "Mohammed Altahir" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 23 June, 2020 12:30:54 
Subject: More than 2 times of escalation 

Hi Team, 

Problem Statement: 2 Times Escalation 

Order Date: Mar 13, 2020 

Order ID: 6469757935 

Store Code: 60262 

Tracking ID: FP03201000967 

Ticket No: 819798 

Kindly check what is wrong with the order after escalating for a couple of times. 

Regards, 

Mohammed Altahir