Subject: Re: Refund issue//6484581083
From: Seeta Seeta <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 3 Jul 2020 02:50:05 -0700 (MST)

Hi Hafizullah, 

sent the customer this token number and ask him to double-check with bank. 

- 
	
5/29/20 8:01 PM 
	
REFUND_FOLLOW_ON 
	
6484581083 
	
SAR943.00 
	
ACCEPTED 
	
SUCCESFULL 

Request token: 158743241300052734 

Thanks & Regards, 
Seeta Kunwar 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 3 July, 2020 09:58:04 
Subject: Re: Refund issue 

Hi team 

Please check this order 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, June 26, 2020 7:32:59 PM 
Subject: Refund issue 

Hi Team 

Problem Statement: ​ Refund issue 

Order Date : ​ Apr 21, 2020 
Order ID: ​ 6484581083 
Tracking ID: ​ 45767648091 
Assistance Required: Need ​to check and refund 

Issue Description: The order was ​ NDR and refund has been done successfully on 29/05/2020 but the customer is complaining that he did not receive the amount and he continues demanding refund and he sent for us Bank statement so we request to check this order. 

Regards 
Hafizullah