Subject: Re: Refund issue /// 7676014821
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 3 Jul 2020 02:39:42 -0700 (MST)

Hi Team, 

Kindly advise. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, June 30, 2020 2:00:50 PM 
Subject: Re: Refund issue /// 7676014821 

Hi Team, 

The customer confirms that he did not get his refund and he is till waiting for that. 

Kindly check and advise. 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Shivani Rani" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, June 27, 2020 7:38:17 PM 
Subject: Re: Refund issue /// 7676014821 

Do as discussed ,Let me know if the customer confirms that he did not get the refund 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 22 June, 2020 16:43:06 
Subject: Refund issue /// 7676014821 

Hi Team, 

Ticket number: 701574 
Problem Statement: Refund issue 
Order Date : Apr 5, 2020 
Order ID: 7676014821 
Request token number: 158604032800055966 

Assistance Required: Need urgent refund 

The refund has been processed and it is showing rejected 4 times. 

We have already escalated this case to concern team but did not get any response so far. 

Kindly check and advice as customer waiting for the refund. 

Thank you for your help! 

Regards, 
Shivani