Subject: Re: Need update/ 6480962937
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 3 Jul 2020 00:41:05 -0700 (MST)

Hi Team, 

With reference to tracking number S000874610156, the shipemnt status is showing Package Returned so we request you to give us the proper information whether you have returned the order to our warehouse or not. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 2 July, 2020 20:54:03 
Subject: Need update/ 6480962937 

Hi Team, 

Problem Statement: Need update 
Order Date : Apr 12, 2020 
Order ID: 6480962937 
Tracking ID: S000874610156 
Assistance Required: Need Urgent update regarding the order. 

Issue Description: The order was shipped from our side on 4/14/20 and as per HYBRIS the order delivered to customer on 14/04/2020, AND IN SHIPA WEBSITE PACKAGE RETURED But customer claiming that she has not received the order. 
Kindly check and update us whether it is delivered or returned. 

Regards, 
Asjad