Subject: ON_VALIDATION_CANCELLED Refund issue
From: Mykel Nakhnoukh <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 2 Jul 2020 23:21:31 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jun 14, 2020 
Order ID: 8387645036 
Total Price: KWD13.12 
Identifier: KNET 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 
and the customer is demanding refund so we request to initiate the refund on your priority basis 

Regards