Subject: Re: refund issue case ID 957715
From: Ammar Asif <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 2 Jul 2020 21:53:51 -0700 (MST)

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 14:00:51 
Subject: Re: refund issue case ID 957715 

Hi team 
any update? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "lessin kumar" <[email-masked]>, "Rashid Kaskar" <[email-masked]>, "Harish thakor" <[email-masked]> 
Cc: "Ammar Asif" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 30 June, 2020 23:30:28 
Subject: refund issue case ID 957715 

Hi Team, 

With reference to order # 8379876867 
Knet hybris ticket : 03277861 
The order is marked as NDR and customer was paid by Knet, and till now the refund not processed, kindly check and do the needful. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 28 June, 2020 09:17:26 
Subject: refund issue case ID 957715 

Problem Statement: refund issue 
Order Date : Apr 26, 2020 
Order ID: 8379876867 
Tracking ID: S001091221889 
Assistance Required: Need urgent refund 

Hi team, 
the order was marked NDR and the RMA status is refund processed but there is no refund follow on in payment history. 
kindly do needful. 

regards 
ammar asif