Subject: Re: late collection case ID 901935
From: Ammar Asif <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 2 Jul 2020 19:45:21 -0700 (MST)

hi team, 
i got the remark that shipment is not readey. 
while the customer is waiting for the courier partner to collect the items 
please assist me on this case. 
regards 
ammar asif 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 3 July, 2020 08:10:59 
Subject: Re: late collection case ID 901935 

Hi team, 
any update? 

From: "ALL RUH OPS - Landmark" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "ALL RUH OPS - Landmark" <[email-masked]>, "Ramez Grada" <[email-masked]>, "AbdelKader Salameh" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 12:49:53 
Subject: RE: late collection case ID 901935 

Dear, 

Collection was cancelled as shipment was not ready. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, June 30, 2020 8:57 PM 
To: ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Ammar Asif <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; [email-masked] 
Subject: late collection case ID 901935 
Importance: High 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

With reference to order # 6482590037 

Tracking ID: 45961221106 

Reference ID: F24BE07 

The return request was created on 24 Jun 2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Fauzan 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 30 June, 2020 10:41:06 
Subject: late collection case ID 901935 

Problem Statement: late collection 

Order Date : Apr 16, 2020 

Order ID: 6482590037 

Tracking ID: S000931416675 

return tracking ID : 45961221106;F24BE07 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Apr 16, 2020 with the order id 6479012200, and he raised return request but the item has not been collected yet. 

and now the status of the return tracking ID is cancelled and i got the remark from the courier partner that the shipment in not ready. while the customer is waiting for the courier partner to collect the items. 

please do needful. 

regards 

ammar asif