Subject: Re: SADAD refund //// ​6488797703
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Shivani Rani <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 2 Jul 2020 10:50:21 -0700 (MST)

Hi Shivani, 

Ask customer to share bank details. 

Account holder's name: 
The bank's name: 
Branch name: 
Account number: 
IBAN: 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 2 July, 2020 16:40:45 
Subject: SADAD refund //// ​6488797703 

​Hi Team, 

Ticket id: 1231752 
Problem Statement: ​SADAD refund issue 
Order Date : ​May 4, 2020 
Order ID: ​6488797703 
​Hybris ID: 06394005 
SADAD ID: P1000000000004706251 
Assistance Required: Need urgent refund 

Issue Description: The order got on validation cancelled and payment got captured. 

We request you to please check and process the refund as soon as possible. 

Thank you for your help! 

Regards, 
Shivani