Subject: Re: Late Shipped C&C items 8381221748
From: Sankar T <[email-masked]>
To: "Thulasiraman Manoharan (TCS)" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>, Rajesh M <[email-masked]>, Monika Garg <[email-masked]>
Cc: ecom cpkuwait <[email-masked]>, Midhun Madhu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shadab Ahamad <[email-masked]>, Sachin Maheshwari <[email-masked]>, ecom cskuwait <[email-masked]>, Suhas Bennikal <[email-masked]>
Date: Wed, 1 Jul 2020 21:31:30 +0000

Hi all,

Mention order-items are cancelled as per LIT SOP.

Thanks,
Sankar.

From: "Thulasiraman Manoharan (TCS)" <[email-masked]>
Date: Wednesday, 1 July 2020 at 5:24 PM
To: Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>, Sankar T <[email-masked]>, Rajesh M <[email-masked]>, Monika Garg <[email-masked]>
Cc: ecom cpkuwait <[email-masked]>, Midhun Madhu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shadab Ahamad <[email-masked]>, Sachin Maheshwari <[email-masked]>, ecom cskuwait <[email-masked]>
Subject: RE: Late Shipped C&C items 8381221748

Hi Sankar/Hybris Team,

Below line item were cancelled as part of Loss in Transit SOP.
KWT-S-1-05052020-7
8381221748
162042680
1
1
KWT-S-1-05052020-7
8381221748
162122839
1
1
KWT-S-1-05052020-7
8381221748
162205597
1
1

Please update at your end.

Thanks and Regards
Thulasiraman M
OMS Team
Mobile:523618117

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, July 01, 2020 3:34 PM
To: LMG OMS <[email-masked]>; Vinodhini Chandrasekaran (TCS) <[email-masked]>
Cc: ecom cpkuwait <[email-masked]>; Midhun Madhu <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shadab Ahamad <[email-masked]>; Sachin Maheshwari <[email-masked]>; ecom cskuwait <[email-masked]>
Subject: Re: Late Shipped C&C items 8381221748

External email sender, please take precaution.
​_
Hi Team,

Please help on the below.

It has been cancelled as per the warehouse team but not reflecting in Hybris.
Pls assist

Regards
Shakeeb

________________________________
From: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shadab Ahamad" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 29 June, 2020 17:28:31
Subject: RE: Late Shipped C&C items 8381221748

Dear Team

As below given item code has been cancelled,

BATCH_ID
INVOICE_NBR
ITEM_ID
INVOICE_QTY
CANCEL_QTY
KWT-S-1-05052020-7
8381221748
153527458
2
0
KWT-S-1-05052020-7
8381221748
162205603
1
0
KWT-S-1-05052020-7
8381221748
161657763
1
0
KWT-S-1-05052020-7
8381221748
162042680
1
1
KWT-S-1-05052020-7
8381221748
162047731
1
0
KWT-S-1-05052020-7
8381221748
162072570
1
0
KWT-S-1-05052020-7
8381221748
162122645
1
0
KWT-S-1-05052020-7
8381221748
162122650
1
0
KWT-S-1-05052020-7
8381221748
162122651
1
0
KWT-S-1-05052020-7
8381221748
162122839
1
1
KWT-S-1-05052020-7
8381221748
162122845
1
0
KWT-S-1-05052020-7
8381221748
162122857
1
0
KWT-S-1-05052020-7
8381221748
162150686
1
0
KWT-S-1-05052020-7
8381221748
162205597
1
1
KWT-S-1-05052020-7
8381221748
160239116
1
0

Thanks Regards
Ecom Team
Kuwait

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: 27 June 2020 20:17
To: ecom cskuwait <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shadab Ahamad <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Shipped C&C items 8381221748

External email sender, please take precaution.
Kind reminder

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shadab Ahamad" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 22 June, 2020 16:28:15
Subject: Re: Late Shipped C&C items 8381221748

Hi Team,

Problem Statement: (Late Shipped items)

Order Date : May 5, 2020
Order ID: 8381221748
Tracking ID: 202005081560441
Not Shipped items :  162122839 - 162042680 - 162205597

Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on May 5th and till now the items mentioned above have not been shipped.

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the item and refund the customer.

Regards,
Shakeeb

________________________________
From: "Shadab Ahamad" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 12 June, 2020 23:16:45
Subject: PARTIAL CANCEL OF MISSING ITEMS

Hi Team,

Problem Statement: Missing items
Order Date : May 5, 2020
Order ID: 8381221748
Tracking ID: 202005081560441
Assistance Required: Need missing item

Issue Description: Customer placed order for 16 items but as per the customer he has only received 13 items, Under the consignment details we can see that all 13 items has been Delivered from our side.

The missing item is
162122839 - - Juniors Print Detail T-shirt with Full Length Jog Pants (quantity 1 (KWD3.90))
162042680 - - Juniors Striped T-shirt and Pyjama Set (quantity 1 (KWD3.60))
162205597 - - Juniors Printed Long Sleeves T-shirt and Full Length Pyjama Set (quantity 1 (KWD3.75))

Regards,
SHADAB

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