Subject: Customer requesting for a call and asking why refund is getting delayed - Ticket ID 660491
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 1 Jul 2020 21:01:35 +0530

Dear Team,

Problem Statement: Refund Not Processed
Order Date : Mar 28, 2020
Order ID: 9774699101
Return Tracking ID: 45903143204
Assistance Required: Process refund asap.

Issue Description: The returned items were collected and returned back to
WH on May 02. The refund is pending since then. Kindly process the refund
on priority.

The customer wants to be contacted by phone. Manual Refund Sheet updated.

Customer Name: Salman Ibrahim
Customer Mobile No: 0501211575

Regards,
Nikhil