Subject: RE: late delivery case ID 1123725
From: Maxwhryd Ecom <[email-masked]>
To: Seeta Seeta <[email-masked]>, ArishLaila <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, Escalations Dxbteam <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Date: Wed, 1 Jul 2020 12:05:55 +0000

Dear Team ,

Below Said Order we shipped & Handed over to SAUDI POST Team at 15-May -2020…

Thanks
Esaf

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, July 01, 2020 3:01 PM
To: ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: late delivery case ID 1123725
Importance: High

External email sender, please take precaution.
Hi Team,

The order was placed on May 9, and till now the status is showing shipped, so we request you to check and let us know whether the order is already handover to courier team or not, If not so expedite the delivery time frame. The customer is constantly chasing us for his order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 1 July, 2020 15:58:52
Subject: Re: late delivery case ID 1123725

Hi team,
any update?

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 28 June, 2020 10:25:01
Subject: Re: late delivery case ID 1123725

Hi team,
any update?

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 26 June, 2020 12:08:33
Subject: late delivery case ID 1123725

Problem Statement: late delivery
Order Date : May 9, 2020
Order ID: 6490475248
Tracking ID: CRDSAL0019809220
Assistance Required: Need urgent delivery.

Issue Description: the customer has placed his order on May 9, 2020 with the order id 6490475248, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.
please do needful.

Best regards
Ammar asif

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