Subject: RE: Order not shipped from the warehouse: Case id - 616510 Order Number: 8374864398
From: ecom cskuwait <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, ecom cpkuwait <[email-masked]>, Midhun Madhu <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 1 Jul 2020 09:41:41 +0000

Hi ,Team

As below given ordre has been cancelled,

BATCH_ID
INVOICE_NBR
ITEM_ID
INVOICE_QTY
CANCEL_QTY
MANIFEST_QTY
SHIP_QTY
QTY_PICKED
CONCEPT
KWT-C-1-29032020-26
8374864398
155981127
1
1
0
0
1
Babyshop
KWT-C-1-29032020-26
8374864398
160459582
1
1
0
0
1
Babyshop
KWT-C-1-29032020-26
8374864398
160835680
1
1
0
0
1
Babyshop
KWT-C-1-29032020-26
8374864398
162306731
1
1
0
0
1
Shoemart
KWT-C-1-29032020-26
8374864398
162072428
1
1
0
0
1
Babyshop
KWT-C-1-29032020-26
8374864398
161612286
1
1
0
0
1
Shoemart
KWT-C-1-29032020-26
8374864398
162147547
1
1
0
0
1
Shoemart
KWT-C-1-29032020-26
8374864398
161988245
1
1
0
0
1
Babyshop

8
8

Thanks Regards
Ecom Team
Kuwait

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: 30 June 2020 20:47
To: ecom cpkuwait <[email-masked]>; ecom cskuwait <[email-masked]>; Midhun Madhu <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Order not shipped from the warehouse: Case id - 616510 Order Number: 8374864398
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on below case, this case is pending since 3 months and customer is chasing us.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 16 June, 2020 22:59:06
Subject: Re: Order not shipped from the warehouse:  Case id - 616510 Order Number: 8374864398

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 13 June, 2020 14:09:57
Subject: Order not shipped from the warehouse:  Case id - 616510 Order Number: 8374864398

Hi Team,

Please let us know the update on the below order.

Problem statement: Order not shipped from the warehouse

Case id - 616510
Order Number: 8374864398
Order Created: 3/29/2020

Assistance required: Urgent delivery to the customer

Kindly note that it's been more than 2.5 months since the order has been placed and still there is no consignment created for the above order.

Kindly expedite the process so that it could be delivered as soon as possible.

Regards,
Manish

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