Subject: RE: [#968361] - 8378676313 - FP04191000972: Late Delivery
From: Jessie Caparas <[email-masked]>
To: Splash <[email-masked]>, olm kuwait <[email-masked]>
Cc: Midhun Madhu <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 1 Jul 2020 08:46:56 +0000

Hi Varun,

Here’s another issue and this order has been added in the manual refunds sheet to be updated by SCM for more than a month now but nothing has happened.

Customer is chasing for the refund and is insisting we get it done asap.

Requesting you to provide approval to refund KWD 28.50. This is the customer’s first order with us.

From: Splash <[email-masked]>
Sent: Thursday, June 18, 2020 6:18 PM
To: olm kuwait <[email-masked]>
Cc: Midhun Madhu <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: [#968361] - 8378676313 - FP04191000972: Late Delivery

External email sender, please take precaution.
Dear Team,
​
Kindly arrange an urgent delivery.

Order number: 8378676313
AWB: FP04191000972

Best Regards,
Amneh Darras
Backoffice | Crystel
[email-masked]<mailto:[email-masked]>
​

On Thu, 18 Jun at 1:43 PM , Splash <[email-masked]<mailto:[email-masked]>> wrote:
​kind reminder
968361:1125156
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