Subject: missing items
From: Mohammad Shafeeque <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 1 Jul 2020 00:13:16 -0700 (MST)

Hi Team, 

Problem Statement: missing items 
Order Date: Apr 9, 2020 
Order ID: 6479453497 
Tracking ID: 290084777738 

Assistance Required: missing items 

Issue Description: As per hybris the order shows delivered with all items however customer claims that he received only 2 items . As per SAMSA 1 shipment has been returned but the refund is not processed . 
The missing items: 
161520921 - - Barbie Low Ankle Sneakers with Hook and Loop Closure SAR77.00 
160228615 - - Set of 5 - Plain Crew Length Socks with Cuffed Hem SAR35.00 
162205872 - - Juniors Textured Ankle Length Socks with Cuffed Hem - Set of 2 SAR15.00 
162072660 - - Juniors Solid Closed Feet Tights with Elasticised Waistband - Set of 2 SAR25.00 
161668323 - - Textured Cotton Ankle Length Socks - Set of 5 SAR17.00 
162299947 - - Skechers Ankle Length Socks - Set of 6 SAR40.00 
161347629 - - Cross Strap Slip On Arabic Sandals SAR126.00 
Regards 
Shafeeque