Subject: KNET Kuwait #8389758510
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Mohammed Altahir <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 30 Jun 2020 11:31:41 -0700 (MST)

Hi Team, 

With reference to Order # 8389758510 

The order has not placed successfully and marked as on validation cancel. and customer has share the reference number that the amount has been deducted from my account. Kindly check and update us the status asap. 

Merchant tracking number: 159310818900074808 
Reference number: 017720034502 
Payment ID: 101202017795904851 
Amount: 24.30 KWD 
Date: 25 June 2020. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Mohammed Altahir" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 30 June, 2020 12:09:43 
Subject: KNET Kuwait 

Hi Team, 

Problem Statement: ON_VALIDATION_CANCELLED 
Order Date: 27-Jun-2020 
Order ID: 8389758510 
Ticket No: 1262141 

Issue Description: With reference to the order No above the customer has sent KNET code to return the money. 
Kindly Process KNET Code and find the attachment of the bank details below. 

With regards, 
Mohammed Altahir