Subject: KNET Kuwait #8386914946
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Mohammed Altahir <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 30 Jun 2020 11:08:22 -0700 (MST)

Hi Team, 

With reference to Order # 8386914946 

The order has not placed successfully and marked as on validation cancel. and customer has share the reference number that the amount has been deducted from my account. Kindly check and update us the status asap. 

Merchant tracking number: 159168843100096185 
Payment ID: 101202016155783331 
Reference number: 016120007417 
Amount: 30.79 KWD 
Date: 09 June 2020. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Mohammed Altahir" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 30 June, 2020 11:22:49 
Subject: KNET Kuwait 

Hi Team, 

Problem Statement: ON_VALIDATION_CANCELLED (C&C) 
Order Date: Jun 9, 2020 
Order ID: 8386914946 
Store Code: 21118 
Ticket No: 1183523 

Issue Description: With reference to the order No above the customer has sent KNET code to return the money. 
Kindly Process KNET Code and find the attachment of the bank details below. 

With regards, 
Mohammed Altahir