Subject: Re: SDAD ON_VALIDATION_CANCELLED 6488171901 1215868
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Tue, 30 Jun 2020 00:21:50 -0700 (MST)

hi team 

the customer account details 

Account holder name: Iman Hamdan Bakht Al-Mahmadi 
The bank's name: Al-Rajhi Bank 
Branch name: University District 176 
Account number: 176608010357869 Account number in IBAN format: SA5180000176608010357869 
Account type: current 

اسم صاحب الحساب:ايمان حمدان باخت المحمادي 
اسم البنك:بنك الراجحي المصرفي 
اسم الفرع:حي الجامعه 176 
رقم حساب:176608010357869 رقم الحساب بصيغة IBAN: SA5180000176608010357869 
نوع الحساب:جاري 

Best Regards 
ala aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Thursday, June 25, 2020 11:24:46 AM 
Subject: SDAD ON_VALIDATION_CANCELLED 6488171901 1215868 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : May 2, 2020 
ticket id : 1215868 
Order ID: 6488171901 
Total Price: SAR235.00 
Identifier: SADAD 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund and he sent us Transaction Id so we request to check this your priority basis 

Best Regards 
ala aldin