Subject: Re: Late refund: Case id - 571442 Order Number: 9773962534
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 29 Jun 2020 21:36:23 -0700 (MST)

Please note that the customer is threatening that we will meet in court. Please do the needful help. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "con loc" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "deepak damodaran" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 26 June, 2020 19:24:30 
Subject: Late refund: Case id - 571442 Order Number: 9773962534 

Hi Team, 

Kindly assist us on below case. customer is chasing us for refund. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 12:18:38 
Subject: Late refund: Case id - 571442 Order Number: 9773962534 

Hi Team, 

Problem statement: Refund Not initiated yet 

Case id - 571442 
Order Number: 9773962534 
Order Created: 3/23/2020 
Tracking id - 45908103732 

Return request created: 5/14/2020 
RMA - 43074110 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 5/18/2020 still the refund for the same has not been initiated. 

Regards, 
Manish