Subject: Either arrange the delivery or process the refund: Case - 865986 Order Number: 6475810833
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 28 Jun 2020 23:37:52 -0700 (MST)

Hi Team, 

The customer is getting very upset now. We request you to please either deliver the shipment or if you can't then return the shipment to the warehouse so that the refund can be initiated for the same. 

Problem statement - Late delivery 

Case - 865986 
Order Number: 6475810833 
Order Created: 4/1/2020 
AWB - S001310396836 

Assistance required: Either arrange the delivery or process the refund 

Regards, 
Manish