Subject: Re: POD /// 8377921809
From: Shakeeb Arsalan <[email-masked]>
To: midhun madhu <[email-masked]>, olm kuwait <[email-masked]>, Otto Vangraan <[email-masked]>
Cc: Shivani Rani <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 28 Jun 2020 10:44:55 -0700 (MST)

Hi Team, 

Kind Reminder 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "midhun madhu" <[email-masked]>, "olm kuwait" <[email-masked]>, "Otto Vangraan" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 28 June, 2020 23:14:37 
Subject: Re: POD /// 8377921809 

Hi Team, 

Kind Reminder 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "midhun madhu" <[email-masked]>, "olm kuwait" <[email-masked]>, "Otto Vangraan" <[email-masked]> 
Cc: "Shivani Rani" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 26 June, 2020 21:57:29 
Subject: POD /// 8377921809 

Hi Team, 

Kindly share with us the POD of below details. 

Tracking ID: FP04201000148 
Order ID: 8377921809 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 16:19:42 
Subject: POD /// 8377921809 

Hi Team, 

Ticket number: 794555 
Order Date : 15 April, 2020 
Delivery Date: 25 April, 2020 
Order ID: 8377921809 
Tracking ID: FP04201000148 

Assistance Required: Need urgent proof of delivery. 

Issue Description: The customer reported that he did not receive the order. 

We have already escalated this case to concern team but did not get any response so far. 

Also, the total cost of the order is KWD 36.50 

Please share the poof of delivery with the ID proof as customer is chasing us for the refund now. 

Thank you for your help! 

Regards, 
Shivani