Subject: RE: late shipment ticket ID 864862
From: ecom cskuwait <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Midhun Madhu <[email-masked]>, ecom cpkuwait <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 28 Jun 2020 05:11:28 +0000

Hi, team

As below order already cancelled,detail attached below,

BATCH_ID
INVOICE_NBR
ITEM_ID
INVOICE_QTY
CANCEL_QTY
MANIFEST_QTY
SHIP_QTY
QTY_PICKED
SHIPPING_NODE_ID
CONCEPT
KWT-C-1-02052020-3
8380697513
148627723
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
156799113
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
159881111
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
159881116
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
160238875
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
162301735
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
162052814
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
162076147
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
162131025
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
162146230
1
1
0
0
1
3099001
Babyshop
KWT-C-1-02052020-3
8380697513
161088100
1
1
0
0
1
3099001
Babyshop
11
11
0
0
11

Thanks Regards

Ecom Team
Kuwait

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: 26 June 2020 17:21
To: Midhun Madhu <[email-masked]>; ecom cskuwait <[email-masked]>; ecom cpkuwait <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Ammar Asif <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: late shipment ticket ID 864862
Importance: High

External email sender, please take precaution.
Hi Team,

Any update on below case. customer is chasing us for the order.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ammar Asif" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 18 June, 2020 20:51:13
Subject: late shipment ticket ID 864862

​Hi Team,

Problem Statement: Late Shipping C&C
Order Date : May 2, 2020
Order ID: 8380697513
Store Code: Babyshop21118
Tracking ID: N/A
Issue Description: As per hybris there is no consignment details. Kindly check and do the needful.

Regards,
Fauzan

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 18 June, 2020 17:29:05
Subject: late shipment ticket ID 864862

Problem Statement: late shipment
Order Date : May 7, 2020
Order ID: 8381559210
Tracking ID: 00000000000000000000000
Assistance Required: Need urgent shipment.

Issue Description: the customer has placed his order on May 7, 2020 with the order id 8381559210, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.
please do needful.

Best regards
Ammar asif

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