Subject: RE: incorrect delivery/6485548661
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked]
Date: Sat, 27 Jun 2020 11:57:54 -0700 (PDT)

Dear team,

Kindly note that the order is already returned as per our system.

Best regards.

Azmy Awad

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 27/6/2020 8:42 PM GMT+04:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: incorrect delivery/6485548661

Hi Team,

Kindly update us the status of the consignment #S001070503067

As per shipa website the Package Returned on 27/06/2020 , kindly share the POD if the package delivered to customer.

Regards,

Fauzan

From: "asjad hussain" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>

Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>

Sent: Tuesday, 23 June, 2020 14:33:26

Subject: ncorrect delivery/6485548661

Hi Team,

Problem Statement: incorrect delivery

Order Date : Apr 24, 2020

Order ID: 6485548661

Tracking ID: S001070503067

contact number: 0569070421

Assistance Required: Need POD

Issue Description: As per hybris the  order is delivered on 5/10/20 to the customer  but the customer is complaining that he has not received the order and as per tracking on the shipa website the order is pending return .

kindly check and do the needful  and provide us the POD if it is delivered.

Note: The customer has confirmed with us that the contact number in the address was incorrect.

Regards,

Asjad.