Subject: Re: ON_VALIDATION_CANCELLED Refund issue 1227172 8387686011
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ala Hamood <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 27 Jun 2020 10:55:27 -0700 (MST)

Hi Ala, 

Order #8387686011 is Completed and collected on 6/16/20 

Regards, 
Fauzan 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 26 June, 2020 15:50:46 
Subject: ON_VALIDATION_CANCELLED Refund issue 1227172 8387686011 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jun 14, 2020 
ticket id :1227172 
Order ID: 8387686011 
Total Price: KWD69.43 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund and he sent us Transaction Id so we request to check this your priority basis 

Kindly check the attachment. 

Best Regards 
ala aldin