Subject: Re: Refund issue 6489598970
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 27 Jun 2020 10:44:13 -0700 (MST)

Hi Malik 

PFA and advise, 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 23 June, 2020 09:30:58 
Subject: Refund issue 

Hi Team 

Problem Statement: Refund issue 

Order Date : ​ May 7, 2020 
Order ID: ​ 6489598970 
Tracking ID: ​ 648959897022999991 

Store code : Centrepoint21092 

Assistance Required: Need check and refund 

Issue Description: The items ware returned on 29/05/2020 and refund was processed successfully on 29/05/2020 but the customer is claiming that he did not receive the amount and sent us Bank statement so we request to check this order on your priority basis. 

Regards 
Hafizullah