Subject: Refund: Case id - 1186189 Order Number: 8386834192
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 27 Jun 2020 10:13:09 -0700 (MST)

Hi Team, 

With reference to order # 8386834192 
Hybris Ticket : 03267008 
The order is marked as on validation cancelled and the amount has been captured. Kindly check and process refund. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 26 June, 2020 15:35:14 
Subject: Refund: Case id - 1186189 Order Number: 8386834192 

Hi Team, 

Please forward the issue to the finance team. 

​Kindly note that the amount has been capture, however, the order status is ON_VALIDATION_CANCELLED 

Problem statement: Refund Not initiated yet 

Case id - 1186189 
Order Number: 8386834192 
Order Created: 6/9/2020 
Order status: ON_VALIDATION_CANCELLED 

Assistance Required: Process the refund on priority 

Regards, 
Manish