Subject: RE: Proof of collection/Refund: Case id - 748073 Order Number: 6474133290
From: Sachin Maheshwari <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 27 Jun 2020 13:59:29 +0000

Process manual refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, June 26, 2020 7:02 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Proof of collection/Refund: Case id - 748073 Order Number: 6474133290
Importance: High

External email sender, please take precaution.
Hi Sachin,

With reference to order #6474133290
Tracking ID: 290082435514

The following order was updated as Delivered but the customer confirms that she did not received and us per SMSA website (Shipment Has Been Returned To Shipper).

Kindly advice us if we can manually refund for the order.

Regards,
Fauzan

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 25 June, 2020 14:13:42
Subject: Proof of collection/Refund: Case id - 748073 Order Number: 6474133290

Dear Team,

Kindly note that we have not received any update on it.

The following order was updated as Delivered but the customer confirms that she did not received it either authorize anyone else to do so on his behalf,
kindly confirm the id of the person that collected it or arrange for re-delivery or process it for refund.

Case id - 748073
Order Number: 6474133290
Order Created: 3/29/2020
AWB - 290082435514

Noting that this is a MOC case, kindly check and advice urgently.

Regards,
The Support Team

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