Subject: Re: Refund / returned order "6489034581"
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Abhishek Sisodia <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 26 Jun 2020 12:09:02 -0700 (MST)

Hi 

Its showing delivered on May 10. if the order 

Regards, 
Fauzan 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 25 June, 2020 19:59:52 
Subject: Refund / returned order "6489034581" 

Hi Team. 

Problem Statement : Refund / returned order 

Order ID: [ callto:6486594244 | 6489034581 ] 
Tracking ID: FP05060001289 
The RMA has been created: 23936269 

Assistance Required : Kindly check if the items have been received back at the WH, Pls process the refund for the RMA mentioned above. 

Issue Description: The Customer hasn’t received the order [ callto:6486594244 | 6489034581 ] yet. The tracking ID shows that the order is RTO delivered but hybris shows delivered. 

Thanks for your assistance. 

Regards, 

Shakeeb