Subject: Late Shipping /// Refund approval // 6486472750
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: prakash iyangar <[email-masked]>
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 26 Jun 2020 12:05:06 -0700 (MST)

Hi Prakash, 

With reference to order # 6486472750 
Tracking ID: S001311028945 

This order was placed on Apr 27, 2020 . and still not delivered to customer neither shipped. And now customer want to cancel the order and get the amount. 
Kindly look into this and advice us if we can manually refund for the order. 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 19:55:19 
Subject: Late Shipping /// Refund approval // 6486472750 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: 27-Apr-2020 

Order ID: 6486472750 
Tracking ID: S001311028945 
Assistance Required: Need To Refund approval 

Issue Description: As per Hybris the order shipped on 27/04/20, but physically not received at courier outlet, 
so kindly approval for the refund ASAP. 

Regards, 
Ataullah