Subject: Re: Refund issue
From: Shakeeb Arsalan <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 26 Jun 2020 10:08:50 -0700 (MST)

Ask him to share bank statement from his bank, between 29-05-2020 and the current date 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 20 June, 2020 15:45:14 
Subject: Refund issue 

Hi Team 

Problem Statement: ​ Refund issue 

Order Date : ​ Apr 21, 2020 
Order ID: ​ 6484581083 
Tracking ID: ​ 45767648091 
Assistance Required: Need ​to check and refund 

Issue Description: The order was ​ NDR and refund has been done successfully on 29/05/2020 but the customer is complaining that he did not receive the amount and he continues demanding refund so we request to check this order. 

Regards 
Hafizullah