Subject: Re: Late shipping 8377185366
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], ecom cskuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 26 Jun 2020 09:58:22 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 20 June, 2020 11:32:37 
Subject: Delayed delivery/payment authorisation cancellation: Case id - 939643 Order Number: 8377185366 

Hi Team, 

Please help us to either deliver the shipment or cancel the payment authorisation as the customer is asking for a refund now. 
​ 
Problem statement - Late delivery - No consignment created yet for the below order 
​ 
Case id - 939643 
Order Number: 8377185366 
Order Created: 4/11/2020 
AWB - Not assigned 

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish