Subject: Re: 2 times of escalating POD
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mohammed Altahir <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 26 Jun 2020 09:55:38 -0700 (MST)

Kindly check the number of customer if it is correct or not. 

The number which is on Freshdesk is different from hybris 

Regards, 
Fauzan 

From: "Mohammed Altahir" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 25 June, 2020 16:24:17 
Subject: 2 times of escalating POD 

Hi Team, 

Problem Statement: 2 Times POD 
Order Date: Apr 26, 2020 
Order ID: 6486140735 
Tracking ID: S001088976868 
Ticket No: 960988 
T the customer is chasing his order after 2 times of POD. we got no response. 
Kindly check what is wrong with the order after escalating POD for a couple of times. 

Regards, 
Mohammed Altahir