Subject: Refund not Processed - 1224680
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, [email-masked]
Date: Fri, 26 Jun 2020 09:29:05 -0700 (MST)

Hi Team, 

Kindly assist us on below case. Customer is chasing us for refund. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 15:20:19 
Subject: Refund not Processed - 1224680 

Hi Team, 
Problem Statement: Refund Not Processed 
Order Date : Apr 12, 2020 
Order ID: 9777325128 
Return Tracking ID: 45905221165 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on April 21. The refund is pending since then. Kindly process the refund on priority. 

Manual refund sheet already updated. Customer is threatening for further actions. Kindly assist. 

Regards, 
Nikhil