Subject: Late refund: Case id - 656849 Order Number: 9775627790
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Fri, 26 Jun 2020 07:27:53 -0700 (MST)

Hi Team, 

Kindly assist us on below case. Customer is chasing us for refund, kindly check and do the needful. 

Regards, 
Fauzan 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 13:07:09 
Subject: Late refund: Case id - 656849 Order Number: 9775627790 

Hi Team, 

Problem Statement: Refund Not Processed 

Case id - 656849 
Order Number: 9775627790 
Order Created: 4/3/2020 
Tracking id - 45904069960 D093E07 

Assistance Required: Process the refund 

Issue Description: The customer raised a return request for 05 items and the item has been delivered back to the warehouse successfully on 19 April, 2020. Status of refund is in SUBMITTED_TO_WAREHOUSE. 

Thanks for your assistance. 

Regards,