Subject: Re: late shipment ticket ID 864862
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: midhun madhu <[email-masked]>, ecom cskuwait <[email-masked]>, ecom cpkuwait <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 26 Jun 2020 07:21:16 -0700 (MST)

Hi Team, 

Any update on below case. customer is chasing us for the order. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "midhun madhu" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "ecom cpkuwait" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 18 June, 2020 20:51:13 
Subject: late shipment ticket ID 864862 

​Hi Team, 

Problem Statement: Late Shipping C&C 
Order Date : May 2, 2020 
Order ID: 8380697513 
Store Code: Babyshop21118 
Tracking ID: N/A 
Issue Description: As per hybris there is no consignment details. Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 18 June, 2020 17:29:05 
Subject: late shipment ticket ID 864862 

Problem Statement: late shipment 
Order Date : May 7, 2020 
Order ID: 8381559210 
Tracking ID: 00000000000000000000000 
Assistance Required: Need urgent shipment. 

Issue Description: the customer has placed his order on May 7, 2020 with the order id 8381559210, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
please do needful. 

Best regards 
Ammar asif