Subject: Refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 26 Jun 2020 07:02:59 -0700 (MST)

Hi Team 

Problem Statement: ​ Refund issue 

Order Date : ​ Apr 21, 2020 
Order ID: ​ 6484581083 
Tracking ID: ​ 45767648091 
Assistance Required: Need ​to check and refund 

Issue Description: The order was ​ NDR and refund has been done successfully on 29/05/2020 but the customer is complaining that he did not receive the amount and he continues demanding refund and he sent for us Bank statement so we request to check this order. 

Regards 
Hafizullah