Subject: Re: Refund returned order / 6485165791
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 26 Jun 2020 06:42:40 -0700 (MST)

Hi Ammar, 

Refunded on 24 June. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 11:41:44 
Subject: Re: Refund returned order / 6485165791 

Hi Team, 

Any update on below case. 

Regards, 
ammar asif 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "ksaconloc returns" <[email-masked]>, "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 23 June, 2020 18:09:28 
Subject: Re: Refund returned order / 6485165791 

Hi Team 

Problem Statement: Refund 

Order Date : Apr 22, 2020 

Order ID: 6485165791 
Return Tracking ID: S001062980156 
RMA : 23906318 
Assistance Required: As per aramex the shipment has been submitted to you, Kindly check and if you have received it Kindly process the refund for the created RMA mentioned above. 

Regards, 
Shakeeb 

From: "nali" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Aessam" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 13 June, 2020 02:05:49 
Subject: Re: proof of delivery ticket ID 1063751 

Hi Fuaza, 
This has been returned delivered to landmark warehouse 

On Fri, Jun 12, 2020 at 8:39 PM Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Any update on below case. 

Regards, 
FAuzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Aessam" < [ mailto:[email-masked] | [email-masked] ] >, "nali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 25 May, 2020 02:16:44 
Subject: proof of delivery ticket ID 1063751 

Hi Team, 

Kindly check and share with us the POD and customer ID. for the below order. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 24 May, 2020 09:50:37 
Subject: proof of delivery ticket ID 1063751 

Problem Statement: proof of delivery 
Order Date : Apr 22, 2020 
Order ID: 6485165791 
Tracking ID: S001062980156 
Assistance Required: Need ​POD 

Issue Description: the customer has placed his order on Apr 22, 2020 with the order id 6485165791, but as per record , it says that the items have been delivered . but the customer claims that he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

please ​do needful. 

Best regards 
Ammar asif 

-- 
Numan Ali 
Operations 
[ http://shipa.com/logistics-for-business/shipa-delivery/ ] 
M: +966594621571 
[ mailto:[email-masked] | [email-masked] ] 
[ http://shipa.com/logistics-for-business/shipa-delivery/ | shipa.com/delivery ]