Subject: Re: refund in hybris successful but customer he said he not received
From: Shakeeb Arsalan <[email-masked]>
To: Haithm Saeed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 26 Jun 2020 06:39:56 -0700 (MST)

Hi 

Pls send proper escalation in English only 

Regarding the case inform the customer to that we are not authorised to deduct any amount without his confirmation and ask him to raise objection through his bank in case the same amount has been deducted twice 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 13 June, 2020 03:30:25 
Subject: refund in hybris successful but customer he said he not received 

رقم الطلب 6468718584 
تم ارسال ايميلات كثيره بخصوص استرجاع المبلغ من ايميل اخر وهو 
[email-masked] 
كما تم الاتصال بخدمة العملاء عن طريق الرقم موحد تبعكم ومليون ايميل واتصال حتى وصلنا لانه لازم كشف حساب بصيغة البي دي اف وارسلتها ومن بعدها لاااااااامجيب 

هذا كشف الحساب 

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