Subject: Re: Delivery complaint/ 6484605851
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 26 Jun 2020 03:54:18 -0700 (MST)

Hi team, 

any update? customer is chasing us and has confirmed that the registered contact number is correct that is 0583905326. 

Kindly do the needful. 

Regards, 
Asjad. 

From: "Numan Ali" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "ShipaDelivery Support" <[email-masked]>, "Amr Essam" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 1 June, 2020 07:06:33 
Subject: Re: Delivery complaint/ 6484605851 

Hi Fauzan, 
Delivery center has been notified 

On Sun, May 31, 2020 at 12:13 AM Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Problem Statement: Need POD 
Order Date : Apr 21, 2020 
Order ID: 6484605851 
Tracking ID: S001005236191 
Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 28/04/2020 and as per shipa website the order delivered to customer on 20/05/2020 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Fauzan 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 30 May, 2020 20:23:18 
Subject: Delivery complaint/ 6484605851 

Hi Team, 

Problem Statement:(​ Delivery complaint) 
Order Date : Apr 21, 2020 
Order ID: 6484605851 
Tracking ID: S001005236191 
Assistance Required: Need ​POD. 

Issue Description: ​ As per tracking the order is delivered but the the customer is complaining that he has not received the order. 
kindly check and do the needful. 

Regards, 
Asjad. 

-- 
Numan Ali 
Operations 
[ http://shipa.com/logistics-for-business/shipa-delivery/ ] 
M: +966594621571 
[ mailto:[email-masked] | [email-masked] ] 
[ http://shipa.com/logistics-for-business/shipa-delivery/ | shipa.com/delivery ]