Subject: Re: late delivery case id 1150614
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Fri, 26 Jun 2020 01:40:20 -0700 (MST)

Hi Team, 

With reference to the order number: 6494531100, the order was placed on May 27, and till now as per the hybris the status is showing in progress and order is showing shipped under CRDSAL0023177020 tracking number. 

Can you please check and let us know what is the status of this order. As the customer is chasing us for his porder constantly. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 26 June, 2020 13:22:02 
Subject: late delivery case id 1150614 

Problem Statement: late delivery 
Order Date : May 27, 2020 
Order ID: 6494531100 
Tracking ID: CRDSAL0023177020 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on May 27, 2020 with the order id 6494531100, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
please do needful. 

Best regards 
Ammar asif