Subject: Re: ON_VALIDATION_CANCELLED Refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 25 Jun 2020 21:51:53 -0700 (MST)

Hi Team 

Please check this order 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, June 23, 2020 4:49:47 PM 
Subject: ON_VALIDATION_CANCELLED Refund issue 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : ​ Jun 3, 2020 
Order ID: ​ 8385818671 
Total Price: ​ KWD98.66 

Transaction Id : 015440033834 
Identifier: KNET 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is not captured in Payment Transactions but the customer is demanding refund and he sent us Transaction Id so we request to check this your priority basis 

Regards 
Hafizullah