Subject: Missing items
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Abass <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Thu, 25 Jun 2020 08:56:32 -0700 (MST)

Hi Team, 

Kindly assist us on below case. 

Regards. 
Fauzan 

From: "Abass" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 18:33:18 
Subject: Missing items 

​Hi Team, 

Problem Statement: (Missing items) 
Order Date : 07/05/2020 
Order ID: 6489615924 
Tracking ID: 45949020316 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 13 items but as per the customer she has only received 12 items, Under the consignment details we can see that all 13 items has been Delivered from our side. 
Customer history: 1 ITEMS OUT OF 13 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 161343678 - - ELLE Printed Travel Hard Case Trolley with Retractable Handle the cost of the item is SAR 257.00 

Regards, 
​Abbas