Subject: Re: Refund Approval // 6484716474
From: Shakeeb Arsalan <[email-masked]>
To: sachin maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 25 Jun 2020 08:05:59 -0700 (MST)

Hi Sachin, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 20:05:26 
Subject: Missing items // 6484716474 // 6484716474 

Hi Team, 

Problem Statement: Not delivered items 
Order Date : 21/04/2020 
Order ID: 6484716474 
Tracking ID: ​290088125888, 
Amount to be refunded : SAR 1284.00 
Assistance Required: Need Refund approval 

Issue Description: Customer placed order for 13 items but as per the customer he has only received 1 item, Under the consignment details we can see that all 13 items has been partially Delivered from our side. however the courier team confirmed that the remain items returned to the WH 

The only delivered item is : 
159234028 - - Juniors Changing Table - WWD - (Qty 1) 

kindly check and process the needful. 

Regards, 
Ataullah