Subject: Missing item// 6475259325
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Algaili Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, [email-masked]
Date: Thu, 25 Jun 2020 07:44:59 -0700 (MST)

Hi Team, 

Kindly assist on below case. 

Regards, 
Fauzan 

From: "Algaili Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 27 May, 2020 15:21:10 
Subject: Missing item// 6475259325 

Hi Team, 

Kindly follow up with WH team for the missing item and also check with courier the exact status of the shipment# 45760795065 whether the returned shipment is the whole shipment or the missing item. 

Hi Team, 
Problem Statement: (Missing item) 

Order Date : 31-Mar-2020 
Order ID: 6475259325 
Tracking IDs : 45760795065 - 45760830614 
Assistance Required: Need missing item 
Issue Description: The customer placed order for 16 items but as per the customer he/she has only received 15 items, Under the consignment details we can see that all 16 items have been shipped/Delivered from our side. 
The customer history: 1 ITEMS OUT OF 16 IS MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 162161278 - - Juniors 21-Piece Gift Set the cost of the item is SAR 149.00. 

Regards, 
Algaily