Subject: Re: Missing items
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Abass <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 25 Jun 2020 07:32:52 -0700 (MST)

Hi Abbas, 

The item is below SAR100 kindly create RMA and raise jira for refund 

Regards, 
Fauzan 

From: "Abass" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 15:42:51 
Subject: Missing items 

tickets : 771969 

Problem Statement: (Missing items) 
Order Date : Apr 15, 2020 
Order ID: 6481949844 
Tracking ID:45765719016 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 19 items but as per the customer she has only received 18 items, Under the consignment details we can see that all 19items has been Delivered from our side. 
Customer history: 1 ITEMS OUT OF 19 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 162341839 - - Animal Printed Mid-Rise Pants with Pockets and Elasticised Waistband the cost of the item is SAR 35.00 

Regards, 
Abass